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Welcome to the IT Service Management Forum

The itSMF is the only truly independent and internationally-recognised forum for IT Service Management professionals worldwide. This not-for-profit organisation is a prominent player in the on-going development and promotion of IT Service Management Best Practice, standards and qualifications and has been since 1991.

Globally, the itSMF now boasts over 6000 member companies, blue chip and public sector alike, covering in excess of 70,000 individuals spread over 50+ Chapters. Each chapter is a separate legal entity and is largely autonomous.

The Irish chapter was established in 2006 to be the premier representative body for IT Service Management in Ireland.

Our objectives are to:
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* * * To develop, accumulate, and disseminate knowledge and best practices of the IT Service Management and related areas
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* * * To encourage the growth, standardisation and recognition of IT Service Management throughout the Irish IT industry
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* * * To provide our membership with a forum that enables them to exchange and share their views and experiences on the IT Service Management and related areas
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* * * To provide a range of services that can maximise IT business value for our member organisations
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* * * To be an active member of itSMF International
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If you would like more information about itSMF Ireland please contact us at info@itsmf.ie
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Avnet Client Solutions become our first Gold Vendor

itSMF Ireland are very pleased to announce long term members Avnet Client Solutions are the first vendor to choose Gold Membership.
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ComputerScope Subscription for Members

itSMF are pleased to be able to offer our members free annual subscription to ComputerScope.
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Event News - ITSM Performance Improvement in ESB Presentation a great success

Kathleen Rigney and John Cunningham from ESB delivered an excellent presentation about the journey their ICT Department has taken to improve their performance using best practice processes for an IT Department.


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The IT Service Management Standard - ISO/IEC 20000

What is it?
Why do we need it?
How does it fit with other IT Service Management Frameworks?
How does it help to drive a Continual Improvement Process?
What benefits does certification deliver to organisations?

Come to our event on 24 March 2010 and hear our guest speakers answer these questions.
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Click here to see all our events
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