Member Services

01 23 777 88

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01 23 777 23

or complete our Contact Form


Quantum Service Management

9 Wood Dale Crescent
Ballycullen View
Dublin 24

Web Site:

Main Contact: Aidan Walsh


Quantum Service Management (QSM)

is an independent consultancy practice providing consultancy & training services to a range of clients across Ireland and the UK.

Our philosophy is to use best practices and leading edge thinking, while keeping it simple. If you are interested in talking to us about how we could help you achieve your goals, please don’t hesitate to contact us.


  • IT Service Management
  • ITIL
  • ISO/IEC 20000
  • COBIT 5
  • IT Strategy
  • IT Transformation
  • Service & Process Improvement
  • Benchmark & Baseline Assessment
  • Service Management & Project Management Integration
  • Insourcing & Outsourcing
  • Organisational Change Management
  • Mentoring and coaching


  • Works with the leading training providers
  • Accredited Trainer for all ITIL courses, up to & including ITIL Expert
  • Accredited Prince2 Trainer