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Version 1

Millennium House
Millennium Walkway
Dublin 1

Web Site:

Main Contact: + 353 (0)1 8657800


Version 1 is Ireland's leading IT Consulting and Outsourcing Company with over 300 staff in offices in Dublin, Cork and Belfast.

Founded in 1996, Version 1 is a full-range provider delivering IT Consulting, Solutions and Outsourced Managed Support Services. The company has in-depth expertise across a range of technologies and extensive experience in Public Sector, Utilities, Financial Services, Pharmaceutical, Retail, Education and Health. The majority of our business is in Ireland, but we also work with key clients in the UK.

Version 1 has been providing Managed Services as a dedicated line of business since 1999 and we currently provide up to 24*7 mission critical support and maintenance services to 140+ organisations in Ireland and the UK. Our Managed Services are provided through a dedicated practice employing over 100+ ITIL Certified support professionals.

In addition to providing a full range of remote, onsite and emergency support services covering all key application, database and infrastructure technologies, we provide additional services including ITIL consulting, Service Desk management and IT and Business Process Outsourcing.


Our services include:

  • IT Strategy
  • Service Management
  • Vendor Management
  • Software Asset Management
  • Service Desk & Support
  • Project & Programme Management

We have adopted ITIL practices for IT Service Management and we are one of a small number of organisations in Ireland to achieve ISO 20000 certification for our Managed Services. The only internationally recognised quality standard for IT Service Management, this provides an independent assessment of the quality and repeatability of our services and demonstrates our commitment to continual service improvement.

Version 1's Managed Support Services are characterised by:

Quality Processes & Tools

  • ISO 20000 Certification
  • ITIL procedures and certified staff
  • ITIL compliant service desk tools
  • High calibre professionals and technology partners (Oracle Platinum Partner and Microsoft Gold Certified Partner)

Performance Management

  • SLA monitoring
  • Performance reporting
  • Customer satisfaction review and monitoring

Proactive Support

  • Real time monitoring
  • Preventative maintenance
  • Root Cause Analysis